Commonly Asked Questions
Have a question about one of our services? We have answers
How do I schedule online?
Scheduling a carpet cleaning service with Carpet King is quick and easy. Simply visit our website and click on the "Schedule Now" button to choose your preferred date and time
When will I get a confirmation?
Once you have scheduled your carpet cleaning service online, you will receive an instant confirmation via email. Rest assured, your appointment is booked and our team will be there on the scheduled date and time
Can I trust my cleaner?
At Carpet King, we understand the importance of trust when allowing someone into your home. All our cleaners undergo a thorough background check and are highly trained professionals, ensuring a reliable and trustworthy service
When will I be charged?
You will be charged for our carpet cleaning service after the job is completed to your satisfaction. We accept multiple payment methods, including credit cards, to make the process convenient for you
Can I reschedule a cleaning?
If you need to reschedule your carpet cleaning appointment, simply give us a call or send us an email, and we will be happy to accommodate your request based on our availability
Carpet King proudly serves the entire Vancouver, BC area
Carpet King proudly serves the entire Vancouver, BC area
Do you offer any discounts or promotions?
Yes, we often run special promotions and discounts on our website. Additionally, by subscribing to our newsletter, you will receive exclusive offers and seasonal deals, saving you even more on our exceptional carpet cleaning services
How long does the carpet cleaning process take?
The duration of the carpet cleaning process depends on the size and condition of your carpets. On average, it takes about 1-2 hours. However, our experienced team works efficiently to minimize any inconvenience and complete the job in a timely manner
Are your cleaning products safe for children and pets?
Absolutely! At Carpet King, we prioritize the safety of your loved ones. We exclusively use eco-friendly and non-toxic cleaning products that are completely safe for children and pets, while still effectively removing dirt and stains from your carpets
What if I'm not satisfied with the carpet cleaning results?
If you are not completely satisfied with the carpet cleaning results, please let us know immediately, and we will work with you to resolve the issue. Our goal is to ensure that you have clean and fresh carpets that exceed your expectations