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Documentation Index

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Configure your Lindo.ai workspace with custom branding so clients see your agency name, logo, and domain instead of Lindo.ai. This tutorial takes 30-45 minutes including DNS propagation time.
Requires Elite or Reseller plan.

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What You’ll Achieve

  • Custom logo and favicon
  • Your own domain (app.youragency.com)
  • Branded login page
  • Client self-registration enabled
  • Stripe connected for billing

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Prerequisites

  • Access to your domain’s DNS settings
  • Logo files (200x50px for full logo, 32x32px for favicon)
  • Stripe account (optional, for billing)

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Part 1: Basic Branding

1

Open White Label settings

Click Settings in the sidebar, then click the White Label tab.
2

Configure workspace

In the Workspace tab, enter your agency name and toggle Agentic Mode ON. Click Save Changes.
3

Upload brand assets

Switch to the Appearance tab and upload:
  • Full Logo (200x50px) — Your agency logo, PNG or SVG with transparent background
  • Favicon (32x32px) — Square icon for browser tabs
  • Login Background (optional, 1920x1080px) — Custom background for the login page
Select your default language and click Save Changes.

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Part 2: Custom Domain

1

Start domain setup

Switch to the Domain tab and click Setup Domain.
2

Enter your domain

Enter your main domain (e.g., youragency.com) and click Next.
3

Configure subdomains

Set up your subdomains:
  • WebApp: app → app.youragency.com (where clients log in)
  • Website: sites → sites.youragency.com (where client sites live)
  • Email: mail → mail.youragency.com (for email sending)
Click Next.
4

Add DNS records

Go to your domain registrar (GoDaddy, Cloudflare, Namecheap, etc.) and add the DNS records shown:
TypeNameValue
CNAMEappcname.lindo.ai
CNAMEsitescname.lindo.ai
TXT_lindo(verification code shown)
5

Verify connection

Return to Lindo.ai and click Check Status for each record. Wait for green checkmarks (5-30 minutes), then click Complete Setup.

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Part 3: Client Access

1

Enable registration

In the Workspace tab, toggle Client Register ON and save. Clients can now self-register at app.youragency.com.
2

Test client view

Click Preview Client View to see exactly what your clients will experience when they log in.

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Part 4: Billing Setup (Optional)

1

Connect Stripe

Switch to the Integrations tab, find the Stripe section, and click Connect Stripe. Complete Stripe’s onboarding process and return to Lindo.ai.
2

Start billing clients

With Stripe connected, you can now create invoices and subscriptions for clients through the CRM.

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Verification Checklist

  • Logo appears in header
  • Favicon shows in browser tab
  • Custom domain loads correctly
  • Login page shows your branding
  • Client registration works
  • Stripe connected (if using billing)

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Troubleshooting

DNS not connecting — Check that record values match exactly, remove conflicting A/AAAA records, and temporarily disable Cloudflare proxy if using it. Logo not displaying — Verify PNG or SVG format, check file is under 2MB, and use a transparent background. Clients can’t register — Confirm the toggle is ON, check they’re using the correct URL, and verify DNS has propagated.

Add a Client

Create client accounts

Create Invoice

Bill clients for services