Terms & Conditions

1. Agreement to Terms

These Terms and Conditions form a legally binding agreement between you ("you", whether personally or on behalf of an entity) and Lindo AI ("Company", "we", "us", or "our") regarding your access to and use of the Lindo AI website at https://lindo.ai, the Lindo AI product, the Lindo AI public MCP server at https://mcp.lindo.ai, and any related media forms or channels (collectively, the "Site"). By accessing the Site, you confirm you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

We may modify these Terms at any time. We will alert you by updating the "Last updated" date. Continued use after updates constitutes acceptance of the revised Terms.

The Site is not tailored to industry-specific regulations such as HIPAA or FISMA. If your use would subject you to those regulations, you may not use the Site.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics on the Site (the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us. The Content and Marks are provided "AS IS" for your information and personal use only. No part of the Site may be copied, reproduced, republished, uploaded, posted, publicly displayed, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission.

3. User Representations

By using the Site, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete.
2. You will maintain the accuracy of such information and promptly update it as necessary.
3. You have the legal capacity, and you agree to comply with these Terms.
4. You are not a minor in the jurisdiction in which you reside.
5. You will not access the Site through automated or non-human means.
6. You will not use the Site for any illegal or unauthorized purpose.
7. Your use of the Site will not violate any applicable law or regulation.

4. User Registration

You may be required to register with the Site. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that it is inappropriate or objectionable.

5. Fees and Payment

Accepted forms of payment include Visa, Mastercard, and American Express via our payment processor Stripe. You agree to provide current, complete, and accurate purchase and account information for all purchases. We bill you through an online billing account for purchases made via the Site. Sales tax will be added as required. We may change prices at any time. All payments are in U.S. dollars unless otherwise noted.

If your purchase is a recurring subscription, you authorize us to charge your payment method on a recurring basis until you cancel. We reserve the right to correct errors in pricing, even if payment has been requested or received, and to refuse any order.

6. Cancellation and Refunds

All purchases are non-refundable. You can cancel your subscription at any time from your Lindo AI dashboard. Cancellation takes effect at the end of the current paid term.

7. ChatGPT App and MCP Server

Lindo AI provides a ChatGPT app and a public MCP server that let you control your Lindo workspace through natural-language tool calls. The following terms apply to that use:

• Authorization. Connecting the app creates a scoped API key tied to your workspace. You are responsible for actions taken with that key, including actions initiated through the connected client. Revoke the key from your account if you suspect misuse.
• Agent-initiated actions. Tool calls initiated by ChatGPT or another MCP client are treated as actions performed by you. This includes creating websites, publishing pages and blog posts, adding or removing team members, and re-allocating credits you already own.
• No purchase through agents. Lindo AI does not sell, upsell, or let agents purchase credits, subscriptions, or any paid plan on your behalf. Billing changes must be made by you in the Lindo web app.
• Content generation. AI-generated websites, pages, and blog posts may be inaccurate or inappropriate. You are responsible for reviewing generated content before publishing, and for ensuring it complies with applicable law and the Prohibited Activities section below.
• OpenAI / third-party clients. ChatGPT is operated by OpenAI under its own terms and privacy policy. We are not responsible for the behavior of third-party MCP clients.

8. Prohibited Activities

As a user of the Site, you agree not to:

• Use the Site in any way that would violate applicable law or regulation, or in any way that infringes the rights of others.
• Collect usernames or email addresses for the purpose of sending unsolicited email, or create user accounts by automated means or false pretenses.
• Circumvent, disable, or otherwise interfere with security-related features of the Site.
• Engage in unauthorized framing of or linking to the Site, or use the Site for any revenue-generating endeavor that competes with Lindo AI.
• Trick, defraud, or mislead Lindo AI or other users, especially in any attempt to learn sensitive account information such as passwords.
• Harass, abuse, or harm another person, or make improper use of our support services.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using data mining, robots, or similar tools.
• Interfere with, disrupt, or create an undue burden on the Site.
• Impersonate another user, sell or transfer your profile, or use information obtained from the Site to harm others.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising the Site.
• Upload or transmit viruses, Trojan horses, or other malicious material; or use passive or active information collection mechanisms (e.g. web bugs, cookies beyond what the Site permits, pixels) through the Site.
• Disparage or harm Lindo AI or the Site.
• Use the Site to host or build any of the Prohibited Goods, Services, and Activities listed in Section 20.
• Collect sensitive personal data (passwords, full payment card details, bank account numbers, government identifiers) through Lindo AI forms. Non-compliance may lead to removal of forms, deletion of collected data, or suspension of your Lindo AI account.

9. Contribution License

You and Lindo AI agree that Lindo AI may access, store, process, and use any information and personal data you provide consistent with the Privacy Policy and your choices (including settings). By submitting suggestions or other feedback regarding the Site, you agree that Lindo AI may use such feedback for any purpose without compensation to you. Lindo AI does not assert ownership over your Contributions; you retain full ownership of all intellectual property rights in your Contributions.

10. Third-Party Websites and Content

The Site may contain links to third-party websites and content that are not investigated, monitored, or checked for accuracy by Lindo AI. Inclusion of or linking to any third-party website or content does not imply endorsement. Any purchases made through third-party websites are solely between you and the applicable third party, and Lindo AI bears no responsibility.

11. Site Management

Lindo AI reserves the right (but is not obligated) to:

• Monitor the Site for violations of these Terms.
• Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms.
• Refuse, restrict access to, or disable any of your Contributions or any portion thereof, in our sole discretion.
• Remove from the Site or otherwise disable files and content that are excessive in size or burdensome to our systems.
• Otherwise manage the Site to protect our rights and property and facilitate proper functioning.

12. Privacy Policy

We value data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by the Privacy Policy, which is incorporated into these Terms.

13. Term and Termination

These Terms remain in effect while you use the Site. We may, in our sole discretion and without notice or liability, deny access to the Site or terminate your account at any time, including for breach of any representation or covenant in these Terms or of any applicable law or regulation. If we terminate or suspend your account, you are prohibited from registering a new account under your name, a fake or borrowed name, or the name of any third party.

14. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time and to modify or discontinue all or part of the Site without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Site, nor for any interruption caused by hardware, software, or maintenance issues.

15. Governing Law

These Terms are governed by and interpreted under the laws of Canada. Lindo AI and you submit to the non-exclusive jurisdiction of the courts of British Columbia, Canada.

16. Dispute Resolution

Informal Negotiations.To expedite resolution and control the cost of any dispute arising out of or relating to these Terms (each a "Dispute"), the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration. Any dispute arising from the relationships between the Parties shall be determined by one arbitrator chosen in accordance with the Arbitration and Internal Rules of the Canadian Arbitration Association, with the seat of arbitration in British Columbia, Canada. The language of the proceedings shall be English, and the applicable substantive law shall be the law of Canada.

Restrictions. Arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law: no arbitration shall be joined with any other proceeding; there is no right or authority for any Dispute to be arbitrated on a class-action basis; and no Dispute may be brought in a purported representative capacity.

Exceptions. The following Disputes are not subject to the above informal negotiation and binding arbitration provisions: (a) Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a Party; (b) Disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

17. Corrections

The Site may contain typographical errors, inaccuracies, or omissions, including pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Site at any time without prior notice.

18. Disclaimer

THE SITE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOUR USE OF THE SITE AND OUR SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT, INCLUDING AI-GENERATED OUTPUTS.

19. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

20. Prohibited Goods, Services, and Activities

You may not use Lindo AI to build, host, or promote content that is:

• Illegal or incompatible with applicable laws, regulations, and statutes.
• Poses excessive risk financially, reputationally, or otherwise as deemed by us.
• Harmful, offensive, or hateful.
• Deceptive or fraudulent, including phishing or impersonation sites.
• Infringing on the intellectual property rights of third parties.
• Adult sexual content, child sexual abuse material, or content exploiting minors.
• Promoting violence, terrorism, or the creation of weapons or dangerous substances.

21. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties; (4) your violation of the rights of a third party; or (5) any overt harmful act toward any other user of the Site.

22. User Data

We will maintain certain data that you transmit to the Site for the purpose of managing Site performance and data relating to your use of the Site. Although we perform regular routine backups, you are solely responsible for all data you transmit. We shall have no liability for any loss or corruption of such data.

23. Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

24. Miscellaneous

These Terms and any policies or operating rules posted by Lindo AI constitute the entire agreement between you and Lindo AI. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver. If any provision is determined to be unlawful or unenforceable, that provision is severable from these Terms and does not affect the validity of the remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and Lindo AI as a result of these Terms.

25. Contact Us

To resolve a complaint regarding the Site or to receive further information, contact Lindo AI at:

Lindo AI
777 Fort Street
Victoria, BC, Canada
Email: hello@lindoai.com